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Anthropologie Department Supervisor

A Department Supervisor contributes to a profitable and customer-centric environment through development of a team and support of department responsibilities. They support selling/operations of their department and gains proficiencies in total store operations, the life cycle of product, and managing the customer experience.
REPORTS TO: Department Manager
CUSTOMER CONNECTION
Cultivates an environment of genuine customer connection
Demonstrates extraordinary service, leading by example on the sales floor
Facilitates an energized pace and positive service environment
Acts as a brand ambassador reflective of the company values and aesthetic
Supports the store to drive selling and service to achieve weekly goals
Engages with local community via events and social media platforms
LEADERSHIP
Possesses strong written and verbal communication skills, strong assessment and decision-making skills
Is an entrepreneur, takes smart risks with measurable results
Provides global and department insight in relationship to the customer experience to the leadership team
Participates in ongoing staff education through sharing of product knowledge
Builds and maintains productive partnerships
Facilitates the sharing of product knowledge for department
PEOPLE & DEVELOPMENT
Supports the leadership team in recruiting, hiring, and retaining top talent to build bench for the store
Participates in leading a thorough and thoughtful onboarding for New Hires
Ensures that development happens through all levels of the team
Plans and executes meetings that are collaborative, educational and motivational
Administers performance appraisals, sets goals and follows up
Delivers coaching and counseling in consistent and timely manner
Takes responsibility for own development and professional growth, identifies and trains replacement in preparation for career progression
AESTHETIC UNDERSTANDING & APPLICATION
Upholds stock-to-sales processes and presentation standards
Develops proficiencies in assessment of merchandising and outfitting
Develops proficiencies in understanding and application of merchant skills to impact business and the customer experience
Collaborates with Store Manager and Visual Manager to assess merchandising and outfitting
Leads department team to understand and apply merchant skills to impact business and the customer experience
Gains proficiencies that is reflective of trend and supports brand messaging
BENEFITS
As an Anthropologie employee, your health and well-being are among our highest priorities. We offer a comprehensive benefits package for full time employees that includes medical, vision and dental coverage. All employees receive a fabulous merchandise discount, an employer-matched 401(k) plan, qualified transportation credit, a generous employee referral program and much more. http://www.urbn.com/work-with-us/benefits
Sound like a good fit?
If you are ready to lead and inspire a team of positive, dynamic individuals, please apply. We look forward to reviewing your unique qualifications. You can learn more about Anthropologie and all URBN brands at http://www.urbn.com/
The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.


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